Over 90% of transactions in Viet Nam involve cash. However, this practice can be the intermediary for the Coronavirus infection. Therefore, the Government has encouraged consumers to resort to online shopping and electronic transactions to avoid the disease.

One of the most concerned issue of consumers about electronic transactions and payments is information confidentiality. Just a moment of distraction and the user’s account will easily be hacked, which will likely result in financial loss. To address the that worry, VNPT Pay has adopted the Big Data technology with incorporated AI to analyse, rate and allow automatic and timely defense against transactions where lie signs of financial fraud (Fraud Detection).

After more than 3 years in operation, nowadays there are approximately 50.000 cites that accept payments via VNPT Pay, dòng tiền giao dịch của trong năm 2019 cao gấp 60 lần so với năm trước đó… Not just a seemingly “omnipotent” wallet that can transact nearly all services that accept electronic payments like telephone bills, buying phone cards, broadcasting, Internet; electricity and water bills; movies and plane tickets and insurance..., VNPT Pay also offers a plethora of price reduction programmes run by VNPT as well as its counterparts in the fields of banking, tourism, beautification, health, cuisine,...

Particularly, recently, VNPT Pay has become one of the four chosen outfits to provide electronic payment services on the National Civil Services Platform (dichvucong.gov.vn). Accordingly, people can settle the bills of online civil services (electricity bills, files submission fees,...) with VNPT Pay electronic wallet and other payment platforms (domestic and international bank accounts and credit cards of all banks).