VNPT Group has identified 4 breakthroughs in its operations, of which the importance of the first breakthrough is in the quality of human resources.

“Building and developing VNPT's human resources requires both transforming existing human resources and building a new team with capabilities and qualifications of technology and service, and understanding of digital culture to serve customers with digital services", Deputy Human Resources Department of VNPT  Nguyen Van Minh shared.

Clearly identifying the requirements for human resource transformation in the current transition period, VNPT builds, develops and deploys innovative solutions for human resource development. The Group optimizes human resources through training and retraining for different target groups according to new requirements in both quantity and quality.

VNPT has also organized modern human resource management training courses according to international standards and specific human resource training courses for the group’s human resources and direct personnel teams; focused on guiding units to increase digital management content, applied IT and digital technology to teaching and human resource management; synchronously deployed online training model...

Retraining work at the Group is also paid attention to converting traditional telecommunications human resources to digital human resources.